Infrastructure Services

Purpose-built human verification infrastructure for data-intensive enterprises. Deploy scalable workforce capacity across validation, moderation, and annotation workflows.

Operational Reliability

Standard playbooks keep our teams aligned during demand shifts and connect reviewers with technologists when escalation is needed.

  • Dashboards surface accuracy, latency, and workload balance for daily reviews.
  • Dedicated QA engineers guide sampling and regression checks with new workflows.

Security & Compliance

We mirror SOC-aligned controls, offer UK/EU/US data residency, and follow ISO-aligned processes for each engagement.

  • Encryption in transit and at rest with tenant isolation per client.
  • Independent penetration tests and breach playbooks that are exercised regularly.

Human-in-the-Loop Oversight

Recruitment standards vet each reviewer with role-based assessments, background checks, and wellbeing checks.

  • Trained moderators and annotators complete domain-specific certification before production access.
  • Multi-stage review chains pair automated filtering with secondary human verification.

Commercial Data Validation

Our multi-stage validation pipeline combines automated enrichment, human verification, and QA replays to prevent data decay and keep CRM feeds current. Every record receives a confidence score before it is published back to your systems.

Typical Use Cases

  • B-to-B lead verification and enrichment
  • Company and contact database validation
  • Duplicate detection and data normalization
  • Real-time data quality monitoring

Service Specifications

Throughput
Adaptive capacity aligned to your intake cadence
Accuracy SLA
Dual-review controls preserve record integrity
Turnaround Time
Prioritized queues keep critical updates current
Data Residency
UK/EU/US options

Trust & Safety Architecture

Architected workflows combine machine detection, contextual human review, and rapid escalation so harmful content is remediated before it impacts your community. Every escalation is documented for auditability.

Typical Use Cases

  • User-generated content moderation
  • Brand safety and ad verification
  • Compliance monitoring (CSAM, hate speech)
  • Escalation and incident response

Service Specifications

Coverage
Triage crews monitor clients around the clock
Response Time
Prompt triage handoffs keep incidents contained
Languages Supported
Multilingual teams with diverse language coverage
Wellbeing Protocol
ISO-aligned wellbeing protocol

Digital Asset Operations

Specialized pods work alongside your platform teams to review in-game economies, NFT marketplaces, and metaverse experiences. We handle edge cases, fraud patterns, and dispute scenarios where automation struggles.

Typical Use Cases

  • In-game item and currency verification
  • NFT and digital asset authentication
  • Player behavior and anti-cheat review
  • Account recovery and dispute resolution

Service Specifications

Transaction Volume
Flexible handling of marketplace and gaming events
Fraud Detection
Custom rule sets with behavioral analytics
Specialist Training
Platform-specific certifications and scenario drills
Escalation SLA
Priority response with defined restoration paths

RLHF & Data Annotation

Human feedback pipelines support RLHF, ranking, and annotation projects. Labelers perform multi-pass reviews with bias detection, escalation for ambiguity, and blended QA before data is released to model teams.

Typical Use Cases

  • LLM response ranking and preference tuning
  • Computer vision annotation (objects, segmentation)
  • NLP data labeling (NER, sentiment, classification)
  • Red-teaming and adversarial testing

Service Specifications

Annotator Pool
Certified annotators with thorough vetting
Quality Standards
Multi-pass QA with consensus scoring
Domain Expertise
Medical, Legal, Finance and other high-regulation sectors
Data Security
SOC-aligned controls with encryption and pseudonymization

Discuss Your Infrastructure Requirements

Our infrastructure architects will map your workflow to the appropriate service tier and provide detailed costings.

Request Technical Consultation